Parts Department moving to Nazareth, PA. Walk-ins are paused. Order ahead for pickup at the Clock Shop. Details

Ordering

How to order

Online, by phone, by email, by fax or by mail. However you like to work, we'll get the part on its way.

Online

Browse 28 departments, add parts to your cart and check out.

Shop parts

Toll-free

Call the parts department (ext. 263) during business hours.

1-800-345-4101

Email

Send your list of item numbers and quantities.

orders@merritts.com

Fax

Fill in the printable order blank and fax it any time.

1-866-846-7789

Tips for a fast order

  • Use the item number (SKU) from this site, the catalog or a monthly flyer.
  • For movements, include the numbers stamped on the back plate.
  • For mainsprings, give the width, thickness, length and end type.
  • For bushings, tell us the system you use (Bergeon or KWM).
  • Add ICAT to any order for a free copy of the 2024 catalog.

Picking up

Parts pickup is at the Clock Shop in Douglassville, Wednesday–Friday 9–3 and Saturday 9–2. Order at least two days ahead.

Printable order blank

Prefer paper? Request the printable order blank and we'll email it to you, or call and we'll mail one with your next order.

Order by phone

Can't find the part? Call the people who've stocked it since 1938.

Real people answer the phone, and parts ship worldwide from Pennsylvania.